Your Charleston Comfort Connection
843-762-3639 Info@terraceair.com

FAQ

A: The Normal Business Hours for Terrace Heating and Air is Monday thru Friday 8:00 a.m. through 4:30 p.m.
A: Yes we do, but only for already established customers of Terrace Heating and Air.
A: We service all major brands of Heating and Air Equipment.
A: We accept Cash, check, and all Major Credit Cards.
A: We offer Financing on Installation of Equipment and Ductwork.
A: Yes, we do for both Residential units and Light Commercial units. If you need or want a Commercial Maintenance Agreement, please call our shop @ (843)-762-3639. We will need to come out and look at the place so we can give you a price on it.
A: Typically, the average service life in this region of the country is 12 years. If your system is ten years or older, or out of warranty and is need of a major repair it is strongly suggested to consider replacement of your mechanical system. Advancement in technology, in terms of energy consumption, indoor comfort, and reliability has made major repairs obsolete.
A: Mold has been an everyday part of the lowcountry for many years however, new construction practices with respect to insulation and tightness along with people’s indoor comfort level has brought mold issues to the for front. Terrace Heating & Air has the knowledge, products, and ability to solve mold and mildew problems.
Monthly filter maintenance is one of the most important tasks that a homeowner can do to help their heating and air system.
Also, it is highly recommended you have a semi-annual maintenance agreement to maintain equipment efficiency, environmental cleanliness, and minimize untimely failure.
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